White Papers

April 26, 2019
WIC families are asking for more digital tools to interact with the program, and WIC agencies want to deliver. But how?
April 10, 2019
A review of statutory and regulatory language to determine how TANF, Medicaid, SNAP & WIC data can be shared to support other public benefit programs.
December 20, 2018
We looked at the challenges faced by clients and staff when people apply for benefits like CalFresh & CalWORKs, and developed a roadmap to address them.
September 13, 2018
Over the past decade, many state and local agencies have taken important steps to streamline eligibility determinations for low-income families. But how can agencies utilize new technologies to make this even more effective for clients and staff?
February 28, 2018
While the intent of the ACA is for transitions to happen seamlessly, people are not always able to do it smoothly and sometimes people experience gaps in healthcare coverage.
November 3, 2017
A guide for policymakers and public-benefit program officials to identify “linkages” between programs that could streamline the application and enrollment processes.
June 30, 2017
A close look at options for streamlining CalFresh/SNAP enrollment for SSI recipients in California.
November 18, 2016
A well-designed online application can help school districts increase participation in school meal programs by simplifying the application process for district staff and families alike.
March 24, 2015
Examples of technology and services innovations that states are implementing in support of integration among health and human services programs