Tools & Resources


January 23, 2020
An interactive guide to understanding potential "linkages" between social programs, which can help connect more low-income people to benefits.
January 22, 2020
We recently started fieldwork to discover what factors are keeping so many eligible college students from accessing SNAP benefits. Plus: Conference Roll Call; Going the Extra Mile; job openings; and what should be considered when analyzing your agency's procurement process
October 22, 2019
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January 17, 2019

User Experience Matters. As agencies set up or modernize online eligibility and enrollment systems, the user experience is a key feature that requires thoughtful and scientific attention.