July 2, 2020
The COVID19 crisis has exposed many tech & operational gaps within the social safety net infrastructure. Here are two checklists to help agencies build better, more human-centered public support systems.
June 18, 2020
We have to start by considering a person’s whole experience: who they are, what they’ve been through, and how they navigate the world. That’s why our approach to people-first design embodies the three Es: Equity, Experience, and Empathy.
May 8, 2020
In the era of COVID-19, “social distancing,” the term of the moment, is creating gaps essential for our personal health and community safety. Other gaps need to be closed.
May 1, 2020
Let’s think about what “normal” means. “Normal” is what we’ve come to accept as the status quo. As a society, we have normalized poverty, inequality, and disparity. Is this what we want to return to?
April 17, 2020
We’re working on several aspects of the response to this crisis, applying a human-centered approach to break down barriers to access.
April 10, 2020
The reality is that COVID-19 is exposing structural flaws in our system that can’t be fixed overnight. In this moment, let’s be bold about thinking about what can come next.
April 3, 2020
“Food feeds your mind, body, and soul. Food is culture. Food is medicine.” An update on what we’ve been focused on with our partners and clients this past week.