Case Study: Addressing Patients’ Social Needs with One Degree, an Online Social Service Referral Platform
The Northeast Valley Health Corporation (NEVHC) is a healthcare powerhouse. It consists of 15 licensed health centers located in Los Angeles County’s San Fernando and Santa Clarita Valleys, both areas struggling with chronic illness and poverty.
NEVHC executives knew they had to deal with those factors – known as “social determinants of health” (SDOH) – to give their patients the best shot at a healthy life. They handed out referrals along with a sheaf of papers. The question was, how could they more effectively link up their patients with potentially life-saving services?
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