Position:
The Privacy & Compliance Officer is responsible for developing, enhancing and managing a comprehensive privacy and compliance program for Alluma in accordance with relevant Federal and State privacy laws. The program needs to co-exist and function with the Organization’s risk-based security program for the unregulated parts of the Business. Responsibilities include the creation of policies and procedures, privacy impact assessments, audit management and remediation, and multidisciplinary cooperation in the program’s implementation and goals.

Essential Duties & Summary of Responsibilities:
• Oversee an annual data inventory including data discover, classification and validation processes.
• On an annual basis, conduct a Privacy Risk Assessment
• Documents and implements a privacy risk management process that assesses privacy risk to individuals resulting from the collection, sharing, storing, transmitting, use, and disposal of personally identifiable information (PII) and Personal Health Information (PHI).
• Develop and implement a third-party risk program
• Participate in the enhancement of and then oversee a breach response and notification program
• Create internal audit and monitoring to ensure compliance with Alluma’s internal policies, contractual requirements and regulatory mandates.
• Create and deliver HIPAA/Privacy awareness material
• Serve as Privacy SME for development and IT teams
• Establishes and administers a process for receiving, documenting, tracking, investigating, and taking action on all complaints concerning Alluma privacy policies and procedures.
• Cooperates with the federal, state, other legal entities, and organizational executive officers in any compliance reviews or investigations.


Qualifications:
To succeed in this role, you will need to possess the following minimum characteristics:
• Expert knowledge of applicable federal and state privacy laws, regulations and standards, including state sponsored programs, applicable to health technology vendors.
• In depth knowledge of technology operations as they relate to compliance
• In-depth knowledge of standard contract components and contract language specific to health care and social services.
• In-depth knowledge of health information systems and their impact on privacy issues.
• In-depth knowledge of audit, control and monitoring processes, and the ability to effectively implement and maintain them.
• Strategic mindset: Sees ahead to future possibilities and translates them into breakthrough strategies; identifies, plans, leads and executes to meet changing organizational needs, and regulatory requirements.
• Cultivates innovation: Creates new and better ways for the organization to be successful.
• Drives results: Consistently achieves results, even under tough circumstances.
• Drives engagement: Creates a climate where people are motivated to do their best to help the organization achieve its objectives.
• Drives vision and purpose: Paints a compelling picture of the vision and strategy that motivates others to action.
• Courage: Steps up to address difficult issues, says what needs to be said.
• Nimble learning: Actively learns through experimentation when tackling new problems, uses both successes and failures as learning fodder.
• Situational adaptability: Adapts approach and demeanor in real time to match the shifting demands of different situations.
• Communicates effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Very strong presentation skills, with the ability to tailor presentations to a specific audience, and address and interact with large groups.
• Very strong interpersonal skills, with the ability to establish and maintain effective working relationships with diverse individuals at all levels inside and outside of HPSJ.
• Very strong collaboration skills, with demonstrated ability to create and foster a collaborative work environment, maintain effective, high performance teams, and organize people and resources to solve problems and identify business opportunities.
• Very strong assessment and analytical skills, including the ability to synthesize, distill concepts, draw conclusions and identify implications.
• Manages complexity: Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
• Resourcefulness: Secures and deploys resources effectively and efficiently; organizes people and resources to solve problems and identify opportunities.
• Plans and aligns: Plans and prioritizes work for self and others to meet commitments aligned with organization goals.
• Very strong project management skills, with the ability to function as a sponsor and owner on complex projects; a track record of successful large project implementations.
• Strong customer service orientation.
• Ensures accountability: Holds self-accountable to meet commitments, and others.
• Strong knowledge of change management theory, with ability to anticipate and implement effectively.
• Promotes and maintains, and ensures an environment that supports Alluma strategy, vision, mission and values.
• Very strong coaching/counseling skills, including the ability to function as a mentor to management and employees.
• Ability to treat confidential information with appropriate discretion.
• Experience with big data era privacy and compliance with an emphasis on enablement.
• CIPP or equivalent certification strongly encouraged

Education Requirements:
• Bachelor’s degree in related field or equivalent years of experience.

Work Environment and Conditions:
Physical requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
While performing the duties of this job, the employee is regularly required sit, stand, talk and hear, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms. The employee may occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to adjust focus.

Work environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is working in an office environment. The noise level in the work environment is usually moderate.

Who You Are:
You are a seasoned and passionate Solutions Architect with in-depth skills with Public Cloud and DevOps technologies.  Your breadth of knowledge and depth of experience allow you to act as a leader and SME while developing innovative solutions.  You are comfortable with providing guidance, strategy, and advising on best practices for a variety of clients and technical environments.  Your solid communication skills mean that you can easily present to technical and non-technical audiences alike, including c-level executives.  You are eager to join an exciting, growing team at a company where you can immediately start to make a great impact. You also have excellent interpersonal skills, very comfortable with both face to face and voice communications.  

Position Description:
The Enterprise Cloud Architect will be a member of the Technology and Design Group within the Strategy and Innovation team as Alluma.  They will also become a member of the Enterprise Architecture Governance Committee and will help steer the definition, design and implementation of Cloud technology reference implementations, shared components and core frameworks across all technology teams within the Enterprise.  The primary focus will be to provide insight and guidance on establishing cloud-hosted infrastructure services to support both software development and client delivery systems.  An ideal candidate will have experience they could share with all levels of the organization about the transformation required to become a cloud forward organization with a focus on improving value streams across Alluma. 

The Enterprise Cloud Architect will report into the Executive Director, Chief of Technology and Design and will be a key contributor and collaborator as we build out our cloud infrastructure, drive new technologies, designs solutions, and resolve complex issues.

Essential Functions & Summary of Responsibilities:
Work with members of the Enterprise Architecture Governance (EAG) team to help define and make recommendations in activities related to the design, development and maintenance of cloud-related Enterprise Architecture strategies, processes, methodologies and models. 
Define optimal architecture strategies for use of and migration to public cloud services. Maintain the definition and documentation of architectural standards, reference architectures, processes and operating models. 
Act in an advisory role on cloud-related architecture decisions and influence technology teams across the company to develop and implement high quality technology solutions that meet the Enterprise Cloud Architecture standards.  
Organize and leverage a Board of external technical advisors.  Regularly connect with and (if necessary) convene Board members to work through difficult architectural concerns and to formulate consensus recommendations.   
Stay abreast of technology trends and industry best practices to hone and maintain your talent. 
Other duties as assigned

Qualifications Requirement (Knowledge, Skills, Abilities):
Self-motivated and proactive team player who works independently and takes ownership of and accountability for assigned tasks.
Results oriented, critical thinking, problem solving, and change management.
Ability to demonstrate excellent time management skills, meet closing deadlines, attention to detail, and prioritization.
Ability to organize and leverage a Technical Advisory Board, organize and engage with a group of highly skilled and highly experienced technical advisors and ability to navigate, assess, integrate, and balancing multiple opinions, approaches, and points of view. 
Ability to identify and help mitigate gaps, risks and issues. 
Ideally, strong social and professional connections with like-minded technologists in cloud, site-reliability, machine learning, or social-tech organizations.
Hands-on experience architecting, engineering and managing high performance and highly scalable distributed cloud solutions on Azure and at least one of AWS or Google Cloud Platform.  
Strong knowledge of Cloud architecture and implementation features (OS, multi-tenancy, virtualization, automation, containerization, orchestration, and elastic scalability). 
Experience helping development teams build and deploy micro-services based applications in public cloud. Experience with Docker, Kubernetes or other container orchestration and API exposure platforms. 
Proven Cloud Security experience in the areas of Identity and Access Management, Infrastructure Security, Data Security and Application Security. Familiarity with FedRamp (and ideally FISMA) security requirements a plus. 
Experience managing data center infrastructure, ideally both physical and virtual. 
Experience with data archiving, backup and disaster recovery to the cloud. 
Experience with any of XML, APIs, Web Services, Web Forms, RSS, FTP. 
Experience with real-time streaming processing (Kafka/Storm) is preferred. 

Education/Training Requirements:
Minimum Bachelor's Degree in computer science of similar technical field or 5-10 years of equivalent work experience in systems operations with at least 3 specifically in public cloud operations.

Work Environment and Conditions:
Physical requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

While performing the duties of this job, the employee is regularly required sit, stand, talk and hear, use hands to finger, handle, or feel objects, tools, or controls; repetitive motion; reach with hands and arms. The position is primarily sedentary work. The employee may occasionally lift and/or move up to 10 pounds. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; Other vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to adjust focus.

Work environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is working in an office environment. The noise level in the work environment is usually moderate. 

Position:
We are looking for a Data Engineer who can help create a new model of data architecture to support business units with better access to data, drive the design and use of a new data warehouse and build automated ETL/ELT processes to connect data across the organization. We’re building a data practice from the ground up, you’ll get to shape this work and help drive our data-informed culture.

Essential Functions & Summary of Responsibilities:
Implement and oversee the Data Warehousing (possibly Snowflake) and ETL infrastructure
Define and establish processes to maintain the integrity of data within our data pipeline and warehouse
Ensure quality of data and completeness of event logging across enterprise codebase
Integrate data from 3rd party services such as SalesForce, New Relic, Splunk.
Develop ETL jobs and tests to process, validate, transport, collate, aggregate, and distribute data
Transform raw event logs into higher-order tables to make existing analysis easier and new analysis possible
Be part of a new team championing a data-informed culture
Build workflows that empower analysts and scientists to efficiently use data in Tableau and open source data visualization tools
Other duties and tasks as assigned

Qualifications Requirement (Knowledge, Skills, Abilities):
Expertise building data pipelines with streaming and batch ETL patterns on complex datasets using Python/Docker/SQL
Ability to architect the entire data ecosystem with flows and dependencies across numerous internal systems and new cloud applications
Software Engineering experience with expertise in at least one high-level programming language (preferably Python)
Strong SQL writing skills
Experience with orchestration tools such as Airflow (preferred) or Luigi
Exceptional communication skills and desire to share your knowledge with clarity, patience, and empathy
The ability to work independently and set your own priorities with careful attention to detail and deadlines
Familiarity with Data Visualization tools such as Tableau, Looker, Superset
Familiarity with data warehousing; Specific familiarity with Azure data warehousing infrastructure a plus

Education/Training Requirements:
Bachelor’s Degree (B.A. /B.S.) in Computer Science, Engineering or equivalent experience in a related field preferred

Work Environment and Conditions:
Physical requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

While performing the duties of this job, the employee is regularly required sit, stand, talk and hear, use hands to finger, handle, or feel objects, tools, or controls; repetitive motion; reach with hands and arms. The position is primarily sedentary work. The employee may occasionally lift and/or move up to 10 pounds. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; Other vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to adjust focus.

Work environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is working in an office environment. The noise level in the work environment is usually moderate.

Salary Range:120000.00 To 150000.00 (USD) Annually

What We Do:
Alluma is a non-profit on a bold mission: to remove the barriers between people and the services and support that matter most. We are policy experts and technologists, determined leaders and compassionate innovators, united by our desire to do whatever it takes to solve complex problems in access to health and social services. We create technology solutions that put people first.

How We Work:
Alluma’s employees dig deep into how our clients work and the challenges faced by the people they serve, so we can streamline complicated processes and design smart solutions that work better for everyone. At Alluma, every employee has a role in ensuring that nobody falls through the cracks. We put people and their unique needs at the center of what we do. Each client we work with is different, and each community they aim to serve unique, so our technology must flex to each opportunity.

Position Description:
The Data Analytics Manager role will support our growing data needs across the organization. The position will be responsible for leading analysis and infrastructure projects, ad hoc data analysis projects for internal and external clients, leading stakeholder engagement on internal projects and developing and delivering trainings. This role will get to shape a data practice and help drive Alluma’s data-informed culture.

Essential Functions & Summary of Responsibilities:
• Coordinate multiple data projects and infrastructure initiatives within the Data Program.
• Collaborate with leaders of functional areas to identify opportunities to operate more efficiently and effectively and to use data to spark change.
• Gain alignment on new approaches and work closely with our key business stakeholders and technology partners to define requirements, plan and deploy new capabilities from dashboards to data processes.
• Analyze data using SQL, Excel and Tableau/Metabase to support decision making and develop reporting dashboards to monitor performance against goals.
• Build new capability for the organization using predictive modeling and analytics.
• Lead the planning and development of a data catalog to serve the organization’s data users
• Evangelize the use of OKRs and metrics across the organization.
• Conduct trainings on data concepts and specific tools.
• Supervise data analysts.
• Develop a staffing and partnerships plan including interns/apprentices in partnership with HR.
• Be part of a new team championing a data-informed culture
• Other duties and tasks as assigned

Qualifications Requirements: (Knowledge, Skills, Abilities):
• Minimum 5 years industry experience in data analytics and leading project teams,
• Strong analytical and quantitative skills; comfortable working with large quantities of data and able to quickly and accurately analyze results.
• Excellent oral and written communication skills, the ability to deliver quantitative and qualitative data in a compelling way, and the ability to quickly research, synthesize and summarize key lessons.
• Ability to constructively express contrary points of view and seek consensus among strong, independent thinkers.
• Proficient with Excel (Pivot Tables, Lookup functions), Tableau/Metabase and SQL.
• Familiar with statistics, models and concepts within the field of Data Science.
• Strong understanding of HIPAA, data privacy and ethics.
• Experience managing projects, including continuous improvement initiatives.
• Passion for making a difference in the social sector.
• Comfort with ambiguity, ability to take a vague problem and drive material results.
• Exceptional communication skills and desire to share your knowledge with clarity, patience, and empathy.
• The ability to work independently and set your own priorities with careful attention to detail and deadlines.

Education/Training Requirements:
• Bachelor’s Degree (B.A. /B.S.) in Computer Science, Social Sciences, Public Health or equivalent experience in a related field required, Master’s Degree preferred.

Work Environment and Conditions:
Physical requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

While performing the duties of this job, the employee is regularly required sit, stand, talk and hear, use hands to finger, handle, or feel objects, tools, or controls; repetitive motion; reach with hands and arms. The position is primarily sedentary work. The employee may occasionally lift and/or move up to 10 pounds. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; Other vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to adjust focus.

Work environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is working in an office environment. The noise level in the work environment is usually moderate.

Salary Range:90000.00 To 110000.00 (USD) Annually

What We Do:
Alluma is a non-profit on a bold mission: to remove the barriers between people and the services and support that matter most. We are policy experts and technologists, determined leaders and compassionate innovators, united by our desire to do whatever it takes to solve complex problems in access to health and social services. We create technology solutions that put people first.

How We Work:
Alluma’s employees dig deep into how our clients work and the challenges faced by the people they serve, so we can streamline complicated processes and design smart solutions that work better for everyone. At Alluma, every employee has a role in ensuring that nobody falls through the cracks. We put people and their unique needs at the center of what we do. Each client we work with is different, and each community they aim to serve unique, so our technology must flex to each opportunity.

Position Description:
The Data Visualization Analyst will support our growing data needs across the organization. The position will be responsible for building out BI dashboards, ad hoc data analysis projects for internal and external clients, hand-coding visualization projects and leading stakeholder engagement on internal projects. This role will get to shape a data practice and help drive Alluma’s data-informed culture. 

Essential Functions & Summary of Responsibilities:
• Evangelize data knowledge and insights: manage communications with your stakeholders and other teams, collaborate with both technical and non-technical colleagues to complete data projects and ensure all parties can use the insights to further improve.
• Design and build dashboards and self-service tools in Tableau and Metabase for internal teams and client facing solutions.
• Conduct data analysis projects using Python or R and common open source tools for data processing.
• Develop processes and documentation for building with open source data visualization tools.
• Lead our work engaging internal stakeholders to realize the value of leveraging their data.
• Extract data from 3rd party services such as SalesForce, New Relic, Splunk, ADP.
• Develop ETL jobs and tests to process, validate, transport, collate, aggregate, and distribute data
• Conduct training's on data concepts and specific tools.
• Be part of a new team championing a data-informed culture
• Other duties and tasks as assigned 

Qualification Requirements (Knowledge, Skills, Abilities):
• Data wrangling from REST APIs to scraping and cleaning administrative data.
• Automated analysis experience with expertise in at least one high-level programming language (preferably Python)
• Very strong SQL writing skills in PostgreSQL or Data Warehouses.
• Familiarity with Data Visualization tools such as Tableau, Metabase,
• Familiarity with geospatial analysis tools including Carto.com. QGIS, MapBox.
• Fluency with D3, Leaflet and a tool like DataWrapper.
• Familiarity with Azure and AWS infrastructure for cloud based analysis.
• Exceptional communication skills and desire to share your knowledge with clarity, patience, and empathy
• The ability to work independently and set your own priorities with careful attention to detail and deadlines
Education/Training Requirements:
• Bachelor’s Degree (B.A. /B.S.) in Computer Science, Social Sciences, Public Health or equivalent experience in a related field preferred

Work Environment and Conditions:
Physical requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

While performing the duties of this job, the employee is regularly required sit, stand, talk and hear, use hands to finger, handle, or feel objects, tools, or controls; repetitive motion; reach with hands and arms. The position is primarily sedentary work. The employee may occasionally lift and/or move up to 10 pounds. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; Other vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to adjust focus.

Work environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is working in an office environment. The noise level in the work environment is usually moderate.

What We Do:

Alluma is a non-profit on a bold mission: to remove the barriers between people and the services and support that matter most. We are policy experts and technologists, determined leaders and compassionate innovators, united by our desire to do whatever it takes to solve complex problems in access to health and social services. We create technology solutions that put people first.

How We Work:

Alluma employees dig deep into how our clients work and the challenges faced by the people they serve, so we can streamline complicated processes and design smart solutions that work better for everyone. At Alluma, every employee has a role in ensuring that nobody falls through the cracks. We put people and their unique needs at the center of what we do. Each client we work with is different, and each community they aim to serve unique, so our technology must flex to each opportunity.  Our work is done with a clear set of values for racial and economic equity, deep listening, and community voice and engagement.

Who You Are:
•    Exhibit a blend of creative, strategic and analytical thinking combined with policy and/or operations experience.
•    Able to empathize with individuals seeking services, clients, and partners.
•    Able to make thoughtful, data-driven recommendations.
•    Excel in ambiguous situations and uncertainty is fun for you.
•    Have a roll-up your sleeves and get things done mentality.
•    Thrive in a diverse, collaborative environment and are passionate about kicking off new projects.
•    Eager to take on assignments that are novel or require creative approaches to achieving the outcome.
•    You know that in order to make change happen, you need to understand how things work today so you can improve them for tomorrow. 
•    Have a strong desire to change the world and are looking to join an organization like ours that will allow you to move the needle!

Position Description:

As one of the three functions within the Strategy & Innovation Department at Alluma, the Policy Innovation Group is a critical driver of Alluma’s work, making connections between public policy at the federal, state and local levels and the people those policies are aimed to serve. This happens through developing an understanding of critical issues and the profound challenges faced by those seeking services.

As part of the larger efforts of the Strategy & Innovation Department, the Policy Analyst will apply their understanding of the critical issues and the structural and policy challenges faced by people to help shape and influence the organization’s business strategies and practices based on emerging policy and/or technology trends. The individual will identify and share innovative policy approaches and developments through research, analysis, trainings, and thought leadership. The individual will also collaborate with other Strategy & Innovation team members to conduct field discovery, ideate, design, and act as a subject matter expert (SME) while prototyping innovative policy approaches that lend themselves to technology accelerate connecting people to services they need.

This role reports directly to the Executive Director, Policy Innovation.

Essential Functions & Summary of Responsibilities:

•    Maintain a working knowledge of significant policy developments that may impact connecting people to the services they need and provide actionable strategic insights to internal and external stakeholders.
•    Spend considerable time in the field developing a first-hand understanding of the public policy issues critical to Alluma, of the challenges faced by the people Alluma serves, and how programs addressing these issues and challenges work in practice.
•    Partner with Alluma’s business units to better understand the underlying business needs of Alluma’s clients and the impact of policy on their operations and outcomes and the outcomes for individuals seeking services.  
•    Provide leadership in development, management and evaluation of Alluma’s policy initiatives, including policy research, analysis, education, and policy outcomes.
•    Develop a working knowledge of how technology will amplify effective policy solutions, and entrenched policy inequities that may impact connecting people to the services they need and provide actionable strategic insights to internal and external stakeholders.
•    Develop and maintain working relationships with legislative, administrative, and intergovernmental staff, as well as industry groups and nonprofit organizations in the policy areas relevant to Alluma.
•    Conduct strategic analysis with an unbiased mindset, identify root causes, and make recommendations that impact outcomes.
•    Act as Subject Matter Expert (SME) to ensure the development (e.g., Scope of Work, business requirements) and implementation of technology projects reflect an understanding of the critical policy issues, the challenges the people we serve face and the most effective solutions to these issues and challenges.
•    Prepare or present ideas regarding issues based on analysis and evaluation through policy briefs, policy memos, charts, and graphs, etc. to a wide range of audiences.
•    Represent Alluma at relevant national, state and local policy conferences, and forums.
•    Other duties as assigned.


Qualifications Requirement (Knowledge, Skills, Abilities):

•    Exceptional quantitative and/or qualitative skills, and analytical skills.
•    Demonstrated ability to navigate, assess, integrate, and balance multiple opinions, approaches, and points of view.
•    Significant experience in synthesizing, analyzing, and evaluating highly complex and disparate information and translating it into clear and concise documents or presentations.
•    Experience in communicating clearly and concisely through oral and writing presentations to internal and external audiences.
•    Able to think creatively, experiment, and willing to take risks.
•    Superior organizational skills and great follow through on tasks.
•    Able to learn quickly, show initiative, and eager to take on increasing levels of responsibility.
•    Well-developed interpersonal skill set — especially active listening, empathy, patience, and relationship building.
•    Demonstrated ability to work effectively in teams and with all levels of the organization, including executive leadership.


Education/Training Requirements:

Minimum:
•    Master's degree in public policy, public or business administration, economics, social work, education or a related field that includes a curriculum of economics, statistics, public finance, and policy analysis.
•    5-7 years of experience in an analytical role with demonstrated increased responsibility.

Ideal:
•    Experience in public policy, social services, program operations or public sector technology. 
•    Strong curiosity about the design, development or implementation process of technology projects involving multiple stakeholders and complex systems.

Compensation

Salary is commensurate based on work experience with a range from $80,000 to $130,000.  

Work Environment and Conditions:

Physical requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. 

While performing the duties of this job, the employee is regularly required sit, stand, talk and hear, use hands to finger, handle, or feel objects, tools, or controls; repetitive motion; reach with hands and arms. The position is primarily sedentary work.  The employee may occasionally lift and/or move up to 10 pounds. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; Other vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to adjust focus.

Work environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is working in an office environment. The noise level in the work environment is usually moderate.

What We Do:
Alluma is a non-profit on a bold mission: to remove the barriers between people and the services and support that matter most. We are policy experts and technologists, determined leaders and compassionate innovators, united by our desire to do whatever it takes to solve complex problems in access to health and social services. We create technology solutions that put people first.

How We Work:
Alluma employees dig deep into how our clients work and the challenges faced by the people they serve, so we can streamline complicated processes and design smart solutions that work better for everyone. At Alluma, every employee has a role in ensuring that nobody falls through the cracks. We put people and their unique needs at the center of what we do. Each client we work with is different, and each community they aim to serve unique, so our technology must flex to each opportunity.

The Communications Team:
The Communications Team are the brand stewards and storytellers of Alluma, driving awareness and engagement with audiences to support our mission and business objectives. Our team oversees and supports all external and internal communications, creating strategies that celebrate our achievements in the field, advance discussion in the frontiers of social innovation, and generate demand for our solutions and services.

Position Description:
The Communications Manager will be an integral part of the Communications team, helping increase the visibility of the organization and strengthening the work of the team. The position is responsible for compiling, writing, and editing internal and external communication articles, proposals, board briefs, white papers, policies, newsletters, intranet tools, and documents, and for tracking communication projects to ensure timely delivery and accuracy. The Communications Manager also acts as thought partner and project collaborator to other positions on the team as needed.

This full-time position reports directly to the Executive Director of Communications and will work collaboratively with the business development, human resources, and strategy and innovation teams. This position will be based in Oakland, CA with travel as needed to the Alluma Sacramento office and other travel occasionally.

Essential Functions & Summary of Responsibilities:

Overall:
• Project manage and execute internal and external communications for diverse audiences, meeting deadlines and ensuring excellence in quality, while adhering to brand guidelines and tone.
• Steward the integrity and consistency of the brand tone, voice, and identity across all communications.
• Be proactive in designing ideas, processes, and tactics to improve the efficiency, frequency, and quality of internal and external communication.

External Communications
• Draft outlines and create copy for blogs and monthly external newsletter, collecting input and feedback from stakeholders in other departments, and reviewing final draft with stakeholders to ensure accuracy. Compile content, photos, and other materials from other sources as necessary.
• Work with the Strategy & Innovation team (and others) to develop one pagers, blog posts, and other thought leadership pieces to share internally and externally.
• Build media relationships, draft media materials, and assist in developing and pitching news stories.
• Write content for and review sales materials, RFP submissions, business development proposals,and memos for quality, engaging copy, accuracy, and brand guidelines.
• Provide thought partnership and collaboration with Digital Communications Manager and Business Development Manager based on workflow, department workload, interest, and critical deadlines.
• Work with partners and vendors to communicate assets, project information and goals, follow up on tasks, and resolve issues.

Internal Communications
• Effectively engage staff in communications activities, such as uncovering and developing impact stories from across the organization.
• Create and edit messages and materials for internal programs, all-staff meetings, and other internal events/initiatives.
• Provide training, coaching, and support for other teams in creating quality and on-brand communications.
• Draft pieces for and suggest improvements to internal communications to ensure brand values and employee morale.
• Review and edit policy documents, partnership agreements, training materials, onboarding documents, and department memos as needed.
• Develop and maintain all materials for the organization’s intranet to maintain timely communication of ongoing projects to staff.

Qualifications Requirement (Knowledge, Skills, Abilities):
• Minimum of 5 years of experience with progressive responsibility in communications, writing, and/or marketing
• Excellent writing, editing, and proofreading skills as well as verbal communication.
• Effective communicator, collaborator, and coordinator, with strong organizational skills and high detail orientation.
• Strategic thinker and lover of interesting challenges.
• Comfortable with ambiguity and working in an evolving environment, balancing multiple projects and tasks while meeting deadlines.
• Highly motivated, energetic and enthusiastic self-starter comfortable working as a collaborative partner on a small communications team, as well as on cross-departmental projects.
• Experience in healthcare, policy advocacy, B2B, civic tech, tech-for-good or other related fields preferred

Work Environment and Conditions:
Physical requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

While performing the duties of this job, the employee is regularly required sit, stand, talk and hear, use hands to finger, handle, or feel objects, tools, or controls; repetitive motion; reach with hands and arms. The position is primarily sedentary work. The employee may occasionally lift and/or move up to 10 pounds. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; Other vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to adjust focus.

Work environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is working in an office environment. The noise level in the work environment is usually moderate.